Returns & Exchanges
At Club Magic Hour, we want you to be completely satisfied with your botanical blends and tea accessories. If your order isn't quite right, we offer a 30-day return window for unopened products and store credit for items that didn't meet your taste expectations.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to start the return or exchange process.
Prepare Your Package
Carefully pack the unused items in their original packaging to ensure they remain protected during transit back to our studio.
Ship It Back
Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality team inspects the returned items, we will issue a refund to your original payment method or provide your store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing